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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Dembeck

July 23, 2024

5  out of  5
rating by Debbie Dembeck
"Working with Jerry was easy. He was very informative and made me feel comfortable with my decision."
We responded:
"Thank you, Debbie! We're thrilled to hear that Jerry made the process easy and informative for you. Your comfort and confidence in your decision are our top priorities. We appreciate your feedback and look forward to serving you in the future!"
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Tom Boynton

April 24, 2024

5  out of  5
rating by Tom Boynton
"Great service and very competitive rates on auto and home insurance. I highly recommend Jerry's office!"
We responded:
"Thank you for the positive feedback, Tom! We strive to provide excellent service and competitive rates for our clients. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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German Ramirez

April 16, 2024

5  out of  5
rating by German Ramirez
"I’m very satisfied with the customer service of State Farm, they’re really friendly and they help me with all the questions I have :]"
We responded:
"Thank you for your kind words, German! We are delighted to hear that you had a positive experience with our team."
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Nolan Logsdon

January 11, 2024

5  out of  5
rating by Nolan Logsdon
"Jerry was super helpful about getting us the insurance we needed. Also being first time home owners he was very helpful and explaining what everything was and Communicated very well. Every email text and phone call was answered within one day."
We responded:
"Nolan, we appreciate the trust that you have put into our agency for your insurance needs. Thank you for the kind review!"
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M B

January 5, 2024

5  out of  5
rating by M B
"Great pain free policy change. They took care of everything with one call and a few emails. Changed over same day saving thousands."
We responded:
"We are so glad to hear that we were able to save you so much money. Thank you for the review. "
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Oscar Armendariz

January 5, 2024

5  out of  5
rating by Oscar Armendariz
"Over the years my experience working with Jerry Lucent, Erika And Joe and the team At State Farm have been a pleasure. I would highly recommend them."
We responded:
"We appreciate the loyalty that you have put into our agency for your insurance needs!"
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Michelle Gennaro

January 2, 2024

5  out of  5
rating by Michelle Gennaro
"Very friendly and great service, highly recommend!!"
We responded:
"Thank you for the review."
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Patricia Arnold

December 27, 2023

5  out of  5
rating by Patricia Arnold
"They have been get to work with. Very professional and knowledgeable"
We responded:
"Thank you for the review!"
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Steve Boss

December 22, 2023

5  out of  5
rating by Steve Boss
"Great team to work with!"
We responded:
"Thank you!"
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Ryan Crawford

December 1, 2023

5  out of  5
rating by Ryan Crawford
"Was a hassle free experience with Jerry getting my auto and homeowners insurance set up. He was able to walk me thru the process and answer all my questions."
We responded:
"Thank you for choosing our agency for your auto and homeowners insurance. We are thankful for you!"
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Frank Telakowicz

November 29, 2023

5  out of  5
rating by Frank Telakowicz
"Very friendly, responsive and thorough. Would recommend to anyone looking for insurance."
We responded:
"Thank you for the review, Frank!"
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Nicole LaRocco

November 22, 2023

5  out of  5
rating by Nicole LaRocco
"I am so pleased with the service I received. I had the pleasure of working with Joe, and he is clearly passionate about helping people. The best part is he explained everything to me in a way I understood, and I have no background in insurance. I feel much more knowledgeable on what my coverage means for my family. The rates they gave me were so affordable too! If you go to this office you can be guaranteed that they will be able to answer any and all questions or find them out for you. Ten out of ten recommend!"
We responded:
"Thank you so much for trusting Joe with your insurance needs. We are glad to hear that you received a more reasonable rate as well. "
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Georgie O'Neil

November 9, 2023

5  out of  5
rating by Georgie O'Neil
"Jerry was fast and helpful!!! Thank u for ur assistance!!!"
We responded:
"Thank you so much or taking the time to leave us a review!"
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John Lane

November 6, 2023

5  out of  5
rating by John Lane
"It was fast and easy for me to get insurance on my bike I appreciate them at State Farm for all the help they gave me over the last week I'm a truck driver on the road I just didn't have time to do it myself they were great"
We responded:
"Thank you so much for trusting our agency with your bike insurance needs. We appreciate the review, John!"
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Muhammad Matariyeh

November 2, 2023

5  out of  5
rating by Muhammad Matariyeh
"Great insurance agent who provides timely feedback and competitive quotes. I highly recommend Jerry for all of your insurance needs."
We responded:
"Thank you for the review!!"
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Dr Mario A Garcia Jr

October 17, 2023

5  out of  5
rating by Dr Mario A Garcia Jr
"Stefani and Jerry took the time to call me regarding my State Farm insurance policies (overall well being check). Stefani checked my home, car and life coverages. My hope is to add flood insurance given that our home was recently flooded. FEMA is not covering the Illinois, South East side of Chicago including collar county Calumet City therefore any assistance from State Farm would be appreciated. Dr. Garcia"
We responded:
"Thank you so much for trusting our agency with your insurance needs. "
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Jack Buoscio

September 15, 2023

5  out of  5
rating by Jack Buoscio
"Jerry's knowledge and advocating for his customers is great!!"
We responded:
"Jack, thank you so much for the review!!"
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Brianna Copeland

August 30, 2023

5  out of  5
rating by Brianna Copeland
"They have always been helpful and keep my rates fair! Really happy with my auto and home insurance coverage!"
We responded:
"We are so glad to hear that we were able to save you so much money on your auto and home insurance needs. Thank you for your business!"
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Josiah Hobson

August 10, 2023

5  out of  5
rating by Josiah Hobson
"This company had been very good to my wife and I, we have 2 vehicles and homeowners insurance through them."
We responded:
"Josiah, thank you for trusting our agency with your auto and home insurance. "
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Kody Kilburg

July 27, 2023

5  out of  5
rating by Kody Kilburg
"Great home and auto coverage. Jerry took time to walk us through our options, and didn’t pressure us one way or another. He even drove out to our home to accommodate our schedule with a newborn at home."
We responded:
"Kody, thank you so much for trusting our agency with your home insurance. We appreciate you!"
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Richard E Butler IV

July 16, 2023

4  out of  5
rating by Richard E Butler IV
"I've been with this insurance agency for a few years now and I am quite happy. They listen to my needs and take the time and patience to answer my questions and remedy my concerns. Agencies I have been with prior to this have provided me with what feels like a blanket application. Jerry and his team work to overturn this notion by providing me with what feels like a tailor made package. For this I am grateful and will definitely be referring friends and family their way."
We responded:
"Richard, thank you so much for trusting our agency with your insurance needs. We greatly appreciate you!"
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Michelle DeSilva

July 12, 2023

5  out of  5
rating by Michelle DeSilva
"I've been with Jerry Lucente State Farm since 2009 and couldn't be happier. The customer service is wonderful, and I will always recommend them!"
We responded:
"Thank you so much for the review, Michelle!"
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Jessica Dempsey

July 11, 2023

5  out of  5
rating by Jessica Dempsey
"Jerry is always great to deal with! Very Easy and quick to communicate with"
We responded:
"Jessica, thank you so much for the review!"
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Robin Butler

July 6, 2023

5  out of  5
rating by Robin Butler
"Jerry’s great!!!"
We responded:
"Thank you for the review, Robin!"
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Tati B

July 5, 2023

5  out of  5
rating by Tati B
"Jerry and his team are wonderful. Since having coverage with State Farm I have moved and the process was so easy. Just provided my new address and bam I was all set. Quick and easy seamless update to my premium as well and auto payment is fantastic. Thanks State Farm! 👍🏼"
We responded:
"Tati, thank you so much for the wonderful review!"